If you have a comment, concern or complaint about a product you have purchased from us, please contact us via email email@example.com or by post at Kodil Oils, 21 Wish Road, Hove, BN34LL.
— “Website” means an aggregate amount of the web pages available at https://kodiloils.com and all sub-domains thereof.
— “We,” “Us” “Ours” meansSPS ECO Ltd., a legal entity registered under the laws of United Kingdom, Company No. 12308533, residing at: 21 Wish Road, Hove, BN34LL.
— “User”, “you” means a user of the Website.
In consideration for your consent to follow these Terms, we grant you a non-transferable, non-exclusive, worldwide license to use the Website only for your personal purposes.
- GENERAL PROVISIONS
Contractual partner, formation of contract. The purchase contract is concluded with SPS ECO Ltd. The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button, which indicates your acceptance of our offer concerning the goods contained in your basket. Once you have sent your order you will immediately receive a confirmation via e-mail.
- ORDER PROCESS
Orders will only be accepted from persons over the age of 18.
All orders are subject to acceptance and availability.
You may buy goods from our Website either by registering your account or without creating an account.
If any goods are not available, we will notify you by email and you will have the option to wait for the item or to cancel your order.
Please provide your valid email address in order to contact you if necessary. Any orders placed by you will be treated as an offer to purchase the goods or services from our Store and we have the right to reject such offers at any time prior to acceptance. Please provide true and correct details of your address and phone number in order to complete with delivery ordered goods to your address.
You acknowledge that any automated acknowledgment of your order that you may receive from us shall not amount to our acceptance of your offer to purchase goods on the Website. The goods shall remain our property until full payment is made.
We deliver orders within the European Union. Goods will be delivered to you, the buyer, at the address provided by you on the order form. We use services of Royal Mail for delivery. The delivery usually takes 3-5 business days. To some countries the delivery may take longer. Please note, any dates quoted for delivery of goods are approximate only and we shall not be liable for any delay in delivery of goods however caused. All delivery terms are legally non-binding, and failure to comply will not entitle you to withdraw from the agreement.
You are responsible for assuring that the product can be lawfully imported to the destination country. You are the importer of record and must comply with all laws and regulations of the destination country.
All prices are inclusive of VAT (where applicable) and sales taxes at the current rates and are correct at the time of entering the information onto the system. Prices are in Pound Sterling unless otherwise specified.
Products will be sent by SPS ECO Ltd., based in United Kingdom.
At our Website we use external payment services to fulfil transactions (e.g. credit card payments). The payment transaction is automatically carried out by the credit card company and charged to your card.
The payment methods are specified on the Website and we reserve the right to change these methods at our own discretion.
Payment will be debited and cleared from your account before the shipment of your goods. By placing an order, you, the buyer, consent to payment being charged to your credit card account. We will issue you with an electronic receipt to your email address once the goods have been dispatched. Should any problems occur with the authorisation of your card, we will contact you with further details.
- RETURN OF DAMAGED OR FAULTY GOODS
You must examine goods on arrival. We will refund the full purchase price including postage and packing of an item, which is delivered in a damaged or faulty condition.
If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us by email firstname.lastname@example.org without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
Alternatively, at your option, we may replace the item with the same or a similar product (subject to stock availability).
Our products have natural origin and for any deviations (in smell or taste) we cannot provide you guarantee.
Damaged or faulty products should be returned to our address Kodil Oils, 21 Wish Road, Hove, BN3 4LL.
- DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolutions (ODR), which can be accessed at http://ec.europa.eu/consumers/odr/
This platform serves as a point of contact for the out-of-court resolution of disputes arising from online purchase or service contracts involving a consumer.
Kodil Oils is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
- INTELLECTUAL PROPERTY
You acknowledge that all rights in and to the https://kodiloils.com and its content, including visual interface, graphics, design, text materials, compilations, computer code, software and all other elements of the Website are and shall remain our sole property.
Except as expressly stated herein, these Terms do not grant you any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Website.
We confirm that we have all the rights in relation to the Website that are necessary to grant all the rights we purport to grant under, and in accordance with these Terms.
Modification of site and services
We may from time to time modify, alternate or change design, functionality or information contained on the Website at our own discretion without any prior notice to you.
Modification of these terms
- WARRANTY, DISCLAIMER AND LIMITATION OF LIABILITY
WE DO NOT MAKE ANY STATEMENTS OR GIVE ANY WARRANTIES ABOUT THE RESULTS OBTAINED BY USING WEBSITE, THE SPECIFIC FUNCTIONS OF THE WEBSITE OR IT’S RELIABILITY, AVAILABILITY, ACCURACY OR ABILITY TO MEET YOUR NEEDS. WE DO NOT WARRANT THAT ACCESS TO THE SITE AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SITE OR SERVICES WILL BE CORRECTED. SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXCLUDE ALL SUCH WARRANTIES.
WE AND OUR LICENSEES, VENDORS, AGENTS, AFFILIATES WILL NOT BE RESPONSIBLE FOR LOST OF PROFITS, REVENUES OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES.
UNDER NO CIRCUMSTANCES SHALL WE AND OUR LICENSEES, VENDORS, AGENTS, AFFILIATES BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
- OTHER PROVISIONS
Last updated 21 November, 2019
Our company respects your privacy rights and we do our best to protect them.
We ensure that your data are processed by us only to the extent necessary for the following purposes, in a way that guarantees their full security and in compliance with all laws governing the processing of personal data, including in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the European Union No 119, p. 1), hereinafter referred to as “GDPR” and the Act of 10 May 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000).
Kodil Oils is acting as a controller of the users’ Personal Data.
For the purpose of this clause the term “Individual User” shall mean any natural person, who visit and/or make purchase from our Store.
If you have any questions related to your privacy, please contact us directly:
• email: shaun@kodil oils.com
- address: 21 Wish Road, Hove, BN34LL, UK
- phone: +359 882531776
• or by “Contact us”form
SECTION 1 – PERSONAL DATA
1.1. Types of personal data that we collect
In course of using our Store we will ask you certain information that identifies you as a specific individual or can be used to contact or identify you (hereinafter referred as “Personal Data”).Once you are visiting our Store we will ask you to confirm your age. We do not collect the Personal Data of the users under 18 years old. If you are under 18 years old you will not be able to buy products from our Store personally.
When you purchase something from our Store we will ask the following personal information:
– E-mail address;
– First and last name;
– Your billing and shipping address (city, zip code, street address, country);
– Phone number.
This Personal Data is required to make delivery from our Store to you. Additionally, when you browse our Website we automatically receive your computer’s internet protocol (IP) address. Based on this information, we can identify your device, optimize your online experience and simultaneously protect our online environment.
Despite the payment method you choose, we do not store and cannot use your credit card information or other payment details.
Your credit card details are encrypted and securely stored by your payment operator to enable us to automatically bill you.
Contact us form
If you choose to use “Contact us” form we will ask you to give us your name, phone and e-mail address. We requested this information in order to provide you with the reply to such request. And if you are not the registered user on our Website with the account we will not use your personal data for any other purposes unless we receive your consent for that.
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose. We will send you interesting information about our products and special offers.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter.
Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
The following information is collected in context of the newsletter:
– E-mail address
1.2. Purpose of data collection
We collect and process your Personal Data only for certain purposes and according to the legal grounds provided by the law.
We process your personal data in order to ensure the functionality of our Website, in accordance with its Terms and Conditions. This includes, in particular, the possibility of registering on the Website and placing orders for our products.
Following the decision to purchase our products, your Personal Data is used for the purposes of effecting sales transactions. This includes in particular receiving payments from you, delivery of products to the place indicated by you.
We process your Personal Data for our marketing purposes, which means in particular promoting our product range. We want you to have up-to-date knowledge of our products and achievements, and in particular to ensure that you receive information about new products and unique offers. Please note that if you gave your consent to that, you can use the unsubscribe option at any time by clicking to unsubscribe button in the received letter or by sending us a request to “Withdraw my consent”.
1.3. Processing period of your Personal Data
The period for which we process your Personal Data depends on the purpose of the processing. Accordingly:
1) As long as you want to use your account on our Website all this period your data will be processed by Kodil Oils. Requests regarding inspection or correction of stored personal data or the removal of an account can be sent to: email@example.com
2) In case you are buying products from our Website without using account – during the period of communication; after this period, we will process your personal data for the purposes related to the accountability of our activities, to which we are obliged by the provisions on personal data protection or for the period for which we are obliged to process pursuant to other provisions of the law, however, not longer than 5 years.
1.4. Lawfulness of processing
Depending on the purpose for which your Personal Data is processed, the legal basis is the fact that it is necessary for taking action at the request of the data subject (Article 6(1)(b) of GDPR) or the consent given by you when using the forms on our Website (Article 6(1)(a) of GDPR). The processing of your personal data may also be based on the fact that the processing is necessary for the purposes resulting from the legally justified interests pursued by Kodil oils (Article 6(1)(f) of GDPR).
Please note that such processing of your Personal Data will not harm any of your rights and interests and we will not use your Personal Data for any other purposes.
If we process your Personal Data on the basis of our legitimate interest, we will consider and balance any potential impact on you and your rights under data protection and any other relevant law.
1.5. Collecting of your Personal Data
SECTION 2 – CONSENT
We collect and process your Personal Data under your consent as a legal basis. We will ask you about your consent while completing your order on our website. You can withdraw your consent at any time. In order to do it please contact us by email firstname.lastname@example.org
SECTION 3 – COOKIES
Cookies are small bits of information that tell your computer about previous interactions with our Website. These cookies are stored on your hard drive, not our Website. Basically, when you use our Website, your computer will show us its cookies, telling our Website whether you used it before. This allows our Website to operate faster, as well as to remember things related to your previous visits (e.g. username), to make it more convenient for you. At our Website, we use two types of cookies: functional and analytical cookies.
3.1 Functional cookies
Functional cookies are used to improve your online experience. These cookies, inter alia, keeps track of what is placed in the shopping cart. The use of these cookies does not require prior permission.
3.2 Analytical cookies
Analytical cookies are used to carry out market research and analyses. Data gathered with these analytical cookies is anonymised, thus becoming useless to others. The use of these cookies does not require prior permission.
SECTION 4 – YOUR RIGHTS
You have the following privacy rights related to your Personal Data processing:
– Right to be informed
This right means that you can obtain the information from us of how we use your Personal Data;
– Right of access
This right entitles you to receive information from us on the ways we use and the purposes of the processing your Personal Data.
– Right to rectification
This rights means to obtain from us without undue delay the rectification of inaccurate Personal Data concerning you.
– Right to erasure, “right to be forgotten”
This right means that you can request the removal of your Personal Data, we hold and process, but please pay attention that we can delete your Personal Data only if there is no legal or regulatory obligation to retain it.
– Right to restriction of processing
This right means that you can ask us to stop processing your Personal Data, but please note, that there are certain categories of data that we need for example to complete delivery to your address, so if we stop processing it, you will not be able to get products from our Store.
– Right of data portability
This right means that you can ask us to transmit your Personal Data to the other data controller.
– Right to object
In addition, you have the right to make a complaint to the supervisory authority in the Member State of your habitual residence, place of work or place where your Data is being processed if you think that there are any privacy infringements concerning you.
More information and contact details of the data protection authorities in the European Union (EU) and the European Free Trade Area (EFTA) can be found here.
SECTION 5 – DISCLOSURE
We only disclose your Personal Data to the third parties when we are obliged by law or other applicable legislation.
We will share information with government agencies as required by law. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose information about you to government or law enforcement officials if it is necessary or appropriate to respond to claims and legal process, at the request of governmental authorities or other third parties conducting an investigation, to protect the property and rights of us or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be illegal, fraudulent or unethical. We are entitled to share your Personal Data for such purposes under the clause 6.1.c) of GDPR (General Data Protection Regulation).
All your Personal Data, which is being processed by us is stored on the territory of the European Union. But please note, that if you have given your consent to receive marketing materials we may disclose certain categories of your Personal Data as mentioned above to the third parties, which can be located on the territory outside EU, but only to those who provide the adequate level of data protection.
Please note that your Personal Data is being stored by our hosting provider virtual server Google Cloud.
If we need to transfer your Personal Data outside the European Union to the third parties other than mentioned in this clause you will be informed about that and we will ask your consent in case of such transfer. In all such cases, your Personal Data can only be transferred to the companies or organizations outside the EU, which provide an adequate level of data protection.
SECTION 6 – THIRD PARTY SERVICES
We use third-party services to make transactions and perform services of our Store. Such providers will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, please read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers.
In particular, certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
We have integrated the Trusted Shops Trustbadge on our website in order to display our Trusted Shops Trustmark. This serves the protection of our legitimate interests in the optimal marketing of our offer according to Art. 6 (1) 1 lit. f) GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analyzed and are automatically overwritten no later than seven days after the end of your website visit.
For delivery from our Store we use a courier service. This service makes shipping between our company and your address. For such purposes, the courier company requires access to information about your name, address and telephone number.
Kodil oils is supported by a company specialized in marketing activities and communication activities. Their access to personal information is very limited, and mostly anonymised.
At Kodil Oils we use external payment services to fulfill transactions (e.g. credit card payments). You may read more about available payment methods in our Shipping and Payment
SECTION 7 – CHILDREN
We do not knowingly collect the Personal Data of the children under 18 years old. For this purpose, by using our Website you represent that you are at least 18 years. If we found that information from users less then 18 years old has been collected we will take all necessary steps and measures to delete all this data from our records.
Please note, if you know of any data we have collected from children under 18 years contact us immediately by email email@example.com
SECTION 8 – HOW WE STORE YOUR PERSONAL DATA
We care about your privacy and take commercially reasonable steps to help protect and secure the information we collect and store about you, such as data encryption and pseudonymization. When you enter your information, we encrypt the transmission of that information using secure socket layer technology (SSL). We also use HTTPS strict transport security to add an additional layer of protection for our users.
However, if we are required by law or any mandatory regulation to retain your Personal Data longer or if we need Personal Data to assert or defend against legal claims, we will retain your Personal Data until the end of the relevant retention period or until the claims in question have been settled.
SECTION 9 – CHANGES TO THIS POLICY
If you have any questions related to your privacy, please contact us:
• email: firstname.lastname@example.org
• phone: +359 882531776
• or by “Contact us” form.